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Frequently Asked Questions
What is Tri-Maine Productions? Tri-Maine Productions is an executive event management company that specializes in Triathlons. We own a number of high profile races, as well as manage other properties on a contract basis. All of our triathlons are currently in the State of Maine. What does my race entry fee cover? Each race offers something different, but in general, your entry fee includes a custom piece of gear or equipment, goodie bag with sponsor give-a-ways, access to and use of the secure transition area, a professionally timed result, transportation to start/finish area (where necessary), parking, post-race food, on-course support, medical and safety coverage, high-quality event management, and much more. Most importantly, you have the opportunity to race on a safe course that you would not be able to do otherwise. You are paying for a totally unique and exciting experience - one that you will never forget! Why are some races more expensive than others? We are committed to producing events of the highest caliber, and sparing no expense to do so. Our two premier events - Urban Epic and Lobsterman - are large-scale races in popular areas, so the costs associated with them are much higher than other lower impact events. These costs include renting venue space, securing permits, offering parking, renting shuttle buses, providing increased medical and safety coverage, hiring additional police on-course, having more management staff, etc. The Urban Epic, being located in downtown Portland, having multiple shuttles and transition areas, as well as a "festival" element, is especially costly. In general, we do whatever we can to keep the entry fees as affordable as possible and supplement costs with sponsor support. However, like everything else, you get what you pay for, and we pride ourselves on giving our athletes an amazing experience that is worth much more than the cost of the entry fee. What is Tri-Maine's involvement in the Community? We are deeply committed to giving back to the communities that support our events - without them, none of what we do would be possible! Our community relations range from giving cash contributions to key charitable partners, to promoting/organizing non-profit events and causes, to working directly with successful programs. Annually, Tri-Maine provides approximately $25,000 worth of resources (cash, time, marketing, etc) to its community partners. A strong consciousness of, and relationship with, the broader community is a critical piece of the Tri-Maine experience. Over the last five years, Tri-Maine has helped raise hundreds of thousands of dollars for local and national charities, including: - Maine Cancer Foundation You can sign up for races by either downloading the forms from this website and mailing them in or using Active.com's online registration engine. There are links for both options on the race pages. Please note that Active charges a processing fee in addition to the base entry fee. How do I download the correct waiver? If you forgot to fill out the waiver, and need to do so, you can download the correct files below. Click Here for 2009 USA Triathlon Event Waiver. How do I know if I am a USAT member? USAT is short for USA Triathlon, the national governing body for the sport. Every Tri-Maine participant must be either an annual member of USAT or purchase a one-day membership for each event. Annual memberships are purchased directly from USAT. One-day memberships are $10 and are included in the entry fee for the Non-USAT member category. Since you will have already purchased your one-day membership, you do not need to bring $10 to packet pickup. For more information about USAT and becoming an annual member, please visit their website. What is the refund policy for events? Each race has a published refund policy, but in general, you are eligible for a full refund minus a processing fee up to 2 months before the race. You are eligible for half of the entry fee if it is less than 2 months but more than 1 month before the event. There are typically no refunds available within 1 month of the race. The reason for this policy is because many costs have been incurred well before the race, based on the number of registrants. Most popular triathlons have a no refund policy. We retain the right to change this policy at any time. Active.com processing fees are not included in refunds. How do I confirm that I am registered? If you register online, you will receive a confirmation from Active. If you mail in or drop off a registration form, you will receive a confirmation e-mail from Active once we have entered your information into the system. There will be a list of participants on this website as well. Be sure to check the accuracy of your information on both the confirmation e-mail and on the list of entrants before the race. Contact us with any questions you have (see below). How do I make changes to my registration? Send an email to registration@tri-maine.com with what you need changed or call 207-221-5420. This is a special wave reserved for those athletes who have a realistic chance at placing in the top 5 overall in the race. The elite wave will start first. Athletes who opt to race as an Elite are not eligible for age-group awards at the race. However, their performances will count toward their USAT rankings. If you’ve finished in the top 10 overall, won your age category, or were one of the top 10 fastest swimmers at a USAT-sanctioned triathlon in the last two years, you are eligible to race in the elite category. Be sure to mark that you are "elite" when you register for the race. Can I rent a wetsuit instead of buying one? Yes you can. Wetsuits are available for rent at Gorham Bike and Ski in Portland. Where do I pick up my packet and what do I need to bring? Each race has a different pre-race packet pickup time and venue, but usually it is available the day before the race and on race morning. The bigger events may offer it two days before the race. You must bring a valid Photo ID and either a USAT card (if you are an annual member) or a completed one-day USAT waiver that can be downloaded here(pdf). How early before a race should I show up? In general, the transition area opens up approximately 1.5 hours before the start of the race. Some events require additionally travel between multiple transition/start/finish areas, so you will need to budget your time accordingly. Be sure to read the race literature closely to know exactly what you need to do race morning. We try to provide a recommended timeline of when to be where, but each athlete is responsible for being set up in time for the start. What happens if there is inclement weather? There are no "rain dates" for Tri-Maine events. If the weather conditions are hazardous, Race Management has the right to change or eliminate parts of the course. If it is deemed to dangerous to race, the event will be canceled and there will be no refunds. The full policy is published on each event listing on this site. You have to acknowledge that you have read and understood the inclement weather policy when you register for any event. Where do I find information about bike shipping and setup? You can contact Peak Performance Multisport for all your bike shipping and setup needs. Their contact information can be found here. Are wetsuits required at Tri-Maine races? This is determined on a race-by-race basis, so you have to check the specific race information to find out what the policy is. In general, most swims do not require a wetsuit, however race management reserves the right to change this policy if conditions are variable. We HIGHLY recommend that you plan to have a wetsuit for each non-pool swim race you are doing. What kind of a wetsuit should I use? It is very important that you use a swim-specific wetsuit when competing in a triathlon. Surfing, scuba, or multi-purpose suits are not designed for competitive swimming and will cause more harm than benefit. Contact your local tri shop for more information about swimming wetsuits. I didn’t turn my chip in after the race. Where do I return it so I don’t get charged the “lost chip fee?” You must contact Tri-Maine as soon as possible so that they can let you know where to send the chip. Can I use my own chip if the race is chip timed? No, the chips provided are the only chips programmed to work on race day. Why do I need to give my age as of the end of the year? USA Triathlon requires that athletes are put into age-groups based on their age as of Dec 31st. This is to insure fairness with the rankings system. Since all Tri-Maine multipsort races are sanctioned by USA Triathlon, we must follow the same policy. Running, skiing, and non-multisport races follow different rules. Whom do I contact if I have a medical question or concern? Please contact Tri-Maine by phone (207-221-5420) or email medical@tri-maine.com with any medical-related questions or concerns. If you have a pre-existing condition that may affect your ability to compete in a triathlon, it is critical that we know about it ahead of time. Participating in a race is a physically demanding experience, so please consult your physician before competing. If you have other questions, please e-mail them to us
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